It’s not just a line from the Alan Parsons Project — it’s the truth.
I know how you’re feeling and what your intentions are.  What’s more, everyone else does too.  Human beings are extremely empathic creatures.
I’m exaggerating a little — sometimes you can trick people into buying your facade.  But much of the time, when you [...]

It’s become common in business literature to say that entrepreneurs who care about others tend to be more successful.  Thus, say business authors, it will profit you to act like a caring person.  Say “thank you,” smile, look into people’s left eye, let them do most of the talking, and so on.
I think it’s true [...]